
President’s Pledge
Relationships created on one project should be nurtured and sustained on for a lifetime of projects. As a young man, my parents instilled this ethic in me and it spills over into my business philosophy today.
Eleven Western Builders, Inc. is a family-owned and operated business. I started the business with my father, initially acting as general superintendent and managing all aspects of field operations. As the company grew, so did my presence in the main office, where I provided estimating and corporate operational oversight. Now, as president and chief operations officer, I assume full responsibility and authority for Eleven Western Builders, Inc. I'm active in all corporate operations, and I stand behind my word.
We remain a family owned-and-operated business, and continue to stress the importance of sustained customer satisfaction and long-term business relationships with clients, potential clients, subcontractors and other industry professionals to all EWBi staff.
While our building staff are doing their jobs, EWBi's Business Development Division works hand in hand with all aspects of construction operations, providing valuable feedback about our clients and how we service them. We take great pride in working first to ensure existing client needs; only then do we seek out new business. The highest importance is placed on building ethical and moral alliances and incorporating sound business practices on all projects bearing our company name.
You can count on my pledge to anyone considering using our services: At EWBi, we'll treat you with respect, work to establish your trust, staff your project with skilled personnel, and perform the highest level of service necessary to complete your project beyond your expectations. We're in the business of building more than buildings; we want to be your building partner for life.
Rick Backus, President & CEO